Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. DTL Handphoneshop  will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3~4 working days after the confirmation.The refund will be using online banking & transfer to the customer bank account according to the information of purchased reccord.As For Credit Card user we DTL HandphoneShop Sdn,Bhd, we will inform Ipay88 to communicate with bank for refund .

Please return your purchase to the following address:
Dtl Handphoneshop SDN.BHD.
35, Jalan Tanjong 1

Ulu Tiram, Johor, Malaysia
Please contact us at dtlhandphoneshop@yahoo.com or DTL HandphoneShop Facebook Page if you have any questions or doubts.

Thank you